Frecuently asked questions

1. Can I bring my own camera?

Yes!  and also if you need one just for the day

you can rent one from us; a go pro camera with a grip and float will work the best, this way you wont lose it as it will stay floating around.

2. How big is the whale shark?


The most common whale sharks seen in the Mexican Caribbean are usually from 20-40 feet or

6 to 12! meters, it is the biggest fish in the sea!  

3. Are whale sharks dangerous to humans?

 Whale sharks are very passive fish, and are not at all harmful to humans, on the contrary they seem to become curious when we swim with them.

4. Am I harming the environment by swimming with whale sharks?

 No, you are not. Swimming with whale sharks is done in a very eco-friendly manner. We follow strict regulations when swimming with them, with a no touching and diving policy. To them, humans in the water will appear as other creatures of the sea and as long as you give them their space, we can all enjoy each other’s company!

5. Can I touch the whale sharks while in the whale shark tour?

Whale sharks are not harmful to humans and can get very close tempting you to touch them but we do not allow as it could potentially irritate them scaring them away, interfering when they are peacefully feeding on plankton is something we dont want. Therefore nobody is allowed to harm, touch, ride, hug or get in the way of the sharks.

6. Can I SCUBA dive with whale sharks during the tour?

Diving with whale sharks in the protected area is not permitted as biologist say bubbles will make them think they are full if they filter them interfering with their nutrition on the long run. since 2015 only snorkeling is allowed and it suits better for the encounter as whale sharks are normally in the surface feeding from floating snapper eggs.

7. Do I need to wear a life jacket during the swim with whale sharks tour?

 Yes, its mandatory, everybody will be asked to wear a life jacket with the name of the boat for safety and precautions however if you carry a skin diver licence you can swim using only a wetsuit to a maximum depth of 3 meters

8. Can I bring my own gear to the whale sharks tour?

Of course! Any personal gear for the water can be brought, as long as it does not take up other people's space on the boat like a lawnmower or something.

9. Is there any way that I can prevent getting sea sick? And do you provide medication for it?

 We do not sell any medication during the tour. We do advise though that if you feel prone to  seasick or would simply like to prevent it, then consult your doctor and bring some prescribed medicine along with you. Take one pill (advised by your doctor) 20 minutes before boarding the boat to increase effectivity.

10. What happens if we do not see whale sharks in the tour?


As mentioned in the information, we cannot control nature and therefore Whale Shark Adventures does NOT guarantee snorkeling with the whale sharks nor the sightings. The whale sharks come to the waters near Isla Mujeres to feed on plankton, however when there is no/few food (plankton) there simply are no/not many whale sharks. We offer the Whale Shark Tour in Isla Mujeres from mid-May to Mid-September, but we strongly recommend to make your reservation between mid-June to August since there is a higher possibility to see whale sharks.

11. Why booking with Whale Shark Adventures?

Over 30 years working in the caribbean sea trough any weather condition you can imagine gave the experience to the crew to resolve any situations may it arise, our personalized attention and comfortable/ fast transportation with your safety in mind is just what you need if you want to go deep sea.

11. How can I help with the research and conservation of whale sharks?

 If you would like to contribute to the research and protection of this incredible animals, there are various local NGOs in Mexico. For more information please contact us at