-Take the 7:00 am or at latest the 7:30 am Ultramar boat
-The ride takes 20 minutes and costs 270 MXN one way
-You can buy your tickets on arrival.
When you arrive to the ferry terminal on the island walk 3 blocks left to the meeting location at the Black Pearl dock #2 which is right next of the Gas station.
If you are in the Cancun Hotel Zone by foot and want to catch the 7:00 am Puerto Juarez Ultramar boat (do not confuse with the Ultramar from the Hotel Zone):
Have everything ready the night before, wake up at 5:30 am
Head outside and take the bus "R-1" or also "R-2" at around 6:00 am (buses go by every 5 min or so)
Buses will take you downtown where you can catch a way cheaper taxi (5 usd) to Ultramar in Puerto Juarez.
Visit the Ultra Mar ferry website to confirm schedule and fares as they have been changing due to COVID:
https://www.ultramarferry.com/en/routes-and-departures#Cancun-Isla-Mujeres
If you are in the Hotel Zone with a car:
Drive on Kukulcán Blvd. towards downtown, turn right at Bonampak Ave. Go straight 2 miles and turn right on López Portillo Ave, at the bridge. Go further 1 mile aprox.
Parking available.
*There are porters waiting to help you with your dive equipment and load it on the ferries.
Visit the Ultra Mar ferry website to confirm schedule and fares:
https://www.ultramarferry.com/en/routes-and-departures#Cancun-Isla-Mujeres
in Cancun there is a car ferry at the area of Punta Sam just 10 minutes north of Puerto Juárez departing at 7:00 am excepting sundays. the ride takes 45 min and the fare is 20 usd for a sedan and 45 usd for a Van or Pick up
The fare includes the driver and each additional passenger on the vehicule pays .
Buy your tickets at the port before boarding.
Be 30 min early as sometimes the ferry can get full.
Prices and schedule can change so please check at their website: